How to book a car?
- Via the order form on the NarsCars website
- Call the phone number listed on the site
- Directly at company offices
- At least 23 years old
- Driving experience of 2 years
- Driving license (driver data must be written in Latin letters)
- Visa/Mastercard payment cards
- The deposit is paid by the client upon signing the contract
- The amount of the deposit depends on the class of the rented car. The deposit amount can be reduced by purchasing additional options for reducing liability: Top Cover LDW or Super Top Cover LDW.
- The security deposit is paid either in cash or by blocking the security deposit on the Lessee’s credit card.
- The return of the deposit is made at the time the car is returned to the lessor, subject to the terms of the contract
|Car class||Collateral Amount, USD $|
|Business||800 - 900|
|SUV||500 - 1000|
|Insurance and liability reduction options|
LDW - Coverage in case of accident or theft/hull insurance(included in the price)*
This option reduces the Lessee’s liability (deductible) in case of damage or theft of the car, to the level of deposit (pledge). This rule applies to all persons authorized to drive a car under a rental agreement.
THIRD PARTY LIABILITY** - third party liability insurance(included in price)
This option covers the driver’s liability to third parties in case of damage, including damage to passengers and their property when using the NarsCars vehicle.
TOP COVER LDW/Partial coverage car rental(reduced liability for damage)
This option reduces the Lessee’s liability in case of damage or theft of the car.
Collateral and deductible are reduced by 50%.
SUPER TOP COVER LDW/Car rental with full coverage(zero liability for damage)
This option reduces the Tenant’s liability to zero. Deposit - $0, Franchise - $0
A warranty amount is required, which is used to cover the cost of fuel or car washing:
When returning a car with a full tank and in its pure form, the guarantee amount is returned to the Lessee.
The options TOP COVER LDW and SUPER TOP COVER LDW do not apply to Premium vehicles.
- Daily mileage limit - 300 km. In the event of a mileage, each kilometer is paid additionally according to the tariffs of the company.
- The lessee can order the service "Unlimited mileage" so as not to limit himself in kilometers. The cost of the service according to the tariffs of the company.
Car pick-up is possible:
The car is issued in its pure form and with a full tank of fuel
Car return possible:
The car returns clean and with a full tank of fuel
When you return the car in a dirty form and not with a full tank of fuel, the tenant makes an additional payment according to the tariffs of the company.
Departure beyond the borders of Ukraine is impossible.
|Online payment terms|
The tenant must be the owner of the credit card with which payment is made / made. The credit card must be valid at the time of receipt of the car.
|Situation Description||Commission (non-refundable amount)|
|The client failed to appear/did not report cancellation:||do not return|
|The client reported about cancellation later than 3 days before the rental date:||10% of the amount|
|The client reported about cancellation earlier than 3 days before the rental date:||5% of the amount|
|Penalties against the Lessee in case of damage to the Car or returning incompletely:|
|Type of damage/damage repair work, incomplete return of the Car, as well as Additional costs/services||Cost in equivalent(according to Car class), USD|
|Economy, electric car, smart, commercial||Medium, business||Premium, 4x4, minivan|
|Scrach 1 body part||100||150||200|
|Polishing 1 body part||50||55||70|
|Replacing a windshield or rear window||400||450||650|
|Replacement of headlights or other optics||250||350||600|
|Repair 1 interior parts||50||65||80|
|Dry cleaning, smoking in the cabin||100||100||100|
|Wheel cap loss||40||40||50|
|Wheel or tire damage||165||220||280|
|No keys to the car at the time of drop-off||250|
|Lack of certificate of registration of the vehicle and / or damage or loss of the navigator, or loss of state license plates at the time of return||150|
|Lack of a service book and/or compulsory civil insurance policy at the time of return||150|
|Crossing the border of Ukraine and/or staying in the temporarily occupied territories of Ukraine, in the settlements in the territory of which the state authorities temporarily do not exercise or do not fully exercise their powers, in the areas of the anti-terrorist operation without prior written agreement with the Landlord||2000|
|Delayed return of the Car at the agreed time and place, if such a delay exceeds 12 hours||in the amount of a deposit|
|Tariffs for additional options and services|
|Useful options||Price, USD / per day|
|Tablet Card(iPad 2017)||6|
|GoPro Action Camera||6|
|Additional services||Price, US dollars|
|"Unlimited mileage" service (price per day)||10 - 30|
|Pick-up / drop-off of the car to the customer address within the city||20|
|Pick-up / drop-off of the car to the customer address outside the city||20 - 200|
|Extra charge for the service after hours (18:00 - 9:00 from Monday to Saturday, Sunday and public holidays - around the clock)||20|
|"One way" service - drop-off a car to another city||100 - 250|
|Penalties and compensations||Price, US dollars|
|Overspeed (per kilometer)||0.2|
|Fuel surcharge for returning with an incomplete tank, per liter||1.2|
|Surcharge for washing if the car is drop-off in a dirty state||10|
|Other tariffs||Price, US dollars|
- has located at https://narscars.com.ua/,
- can receive information about the User while using the NarsCars website, programs and products company NarsCars.
1.1.1. "Administration of the site of the company NarsCars (hereinafter referred to as Site Administration)" - authorized employees on site management, acting on behalf of NarsCars, who organize and perform personal data processing, as well as determine the purposes of processing personal data, the composition of personal data subject to processing, actions or operations performed with personal data.
1.1.2. "Personal data" means any information related to a person directly or indirectly determined or determined by an individual (a subject of personal data).
1.1.3. "Personal data processing" means any action (operation) or set of actions (operations) performed using automation tools or without using such means with personal data, including collection, recording, systematization, accumulation, storage, updating (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. "Confidentiality of personal data" is a mandatory requirement for the Administrator or other persons who have access to a personal data to prevent their dissemination without the consent of the subject of personal data or other legal grounds.
1.1.5. "User of the site of NarsCars" - a person who has access to the Site, through the Internet and using the Site of the company NarsCars.
1.1.6. "Cookies" is a small piece of data sent by a web server and stored on a user's computer that the web client or web browser sends to the web server each time in an HTTP request when they try to open the page of the corresponding site.
1.1.7. "IP-address" is a unique network address of a node in a computer network built using the IP protocol.
2.4. The site administration does not verify the authenticity of the personal data provided by the User to the NarsCars website.
3.2.1. User's name;
3.2.2. contact phone of the User;
3.2.3. e-mail address;
3.2.4. the address of registration (registration);
3.2.5. Date of Birth;
3.2.6. Scan copies of the passport (pages with photo and residence permit), driver's license and identification code;
3.3. The site of the company NarsCars protects Data that is automatically transmitted during the viewing of ad units and when visiting pages on which the statistical script of the system ("pixel") is installed:
• IP address;
• information from cookies;
• Information about the browser (or other program that provides access to the display of advertising);
• access time;
• the address of the page on which the ad unit is located;
• referrer (address of the previous page).
3.3.1. Disabling cookies may result in the inability to access parts of the NarsCars website.
3.3.2. The site of the company NarsCars collects statistics about the IP-addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.
4.1. Personal data of the User The administration of the site of the company NarsCars can use for the following purposes:
4.1.1. Identification of the User for making an order and (or) entering into a contract to reserve a car remotely with NarsCars.
4.1.2. Granting the User access to the personalized resources of the NarsCars Website.
4.1.3. Establishment of feedback with the User, including sending notifications, requests concerning the use of the NarsCars Website, rendering services, processing requests and applications from the User.
4.1.4. Definitions of the location of the User for security, prevention of fraud.
4.1.5. Confirmation of the authenticity and completeness of the personal data provided by the User.
4.1.6. Notifications of the User of the Site of the company NarsCars about the status of the armor of the car.
4.1.7. Processing and receipt of payments, confirmation of tax or tax benefits by the User.
4.1.8. Providing the Customer with effective client and technical support in case of problems related to the use of the NarsCars Website.
4.1.9. Granting to the User with his consent, updates, special offers, information on prices, newsletters and other information on behalf of the Site of NarsCars.
4.1.10. Implementation of advertising activities with the consent of the User.
4.1.11. Granting access to the User to the sites or services of NarsCars' partners for the purpose of obtaining products, updates and services.
5.1. The processing of the User's personal data is carried out without any time limit, in any legal way, including in personal data information systems using automation tools or without using such means.
5.2. The User agrees that the Administration of the site of the company NarsCars has the right to transfer personal data to third parties, solely for the purpose of fulfilling the User's order issued on the NarsCars Website.
5.3. Personal data of the User can be transferred to the authorized bodies of the government of Ukraine only on the grounds and in the order established by the legislation of Ukraine.
5.4. In case of loss or disclosure of personal data, the Administration of the site informs the User about the loss or disclosure of personal data.
5.5. The site administration takes necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.6. Administration of the site together with the User takes all necessary measures to prevent losses or other negative consequences caused by loss or disclosure of the User's personal data.
6.1. The User is obliged:
6.1.1. Provide information about the personal data necessary to use the Site of NarsCars.
6.1.2. Update, supplement the provided information about personal data in case of changing this information.
6.2. The site administration is obliged to:
6.2.3. Take precautions to protect the privacy of the User's personal data in accordance with the procedure normally used to protect such information in the existing business.
6.2.4. To block personal data related to the relevant User from the moment of request or request of the User or his legal representative or authorized body for protection of the rights of subjects of personal data for the verification period, in case of revealing unreliable personal data or illegal actions.
7.2. In case of loss or disclosure of Confidential Information, the Administration of the site of NarsCars Company shall not be liable if this confidential information:
7.2.1. Became public property before its loss or disclosure.
7.2.2. It was received from a third party until it was received by the Administration of the site of the company NarsCars.
7.2.3. It was disclosed with the consent of the User.
8.1. Before applying to the court for a dispute arising out of the relationship between the User of the site of the company NarsCars and the Administration of the site of the company NarsCars, it is mandatory to file a claim (a written proposal for the voluntary settlement of the dispute).
8.2. The recipient of the claim within 30 calendar days from the date of receipt of the claim, shall notify the applicant in writing of the claim about the results of the examination of the claim.
8.3. If the agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of Ukraine.
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