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How to book a car?
Is there a mileage limit when renting a car?
The daily mileage limit is 300 km, but not more than 4500 km per month. In case of overrun, each kilometer is paid additionally according to the company's tariffs;
IMPORTANT! The tenant can order the "Unlimited mileage" service so as not to limit himself in kilometers. The cost of the service is according to the tariffs of the company.
How can i pay for NarsCars car rental?
Visa/Mastercard payment cards
Cashless payment with VAT
Apple Pay and Google Pay
Drivers who issue cars always have wireless payment terminals with them.
Cancel Reservation
You can change/cancel your booking free of charge.
How can I book/rent a car?
You can book a car on our website using a 24-hour booking form, or you can use the help of our telephone consultant from 09:00 to 18:00, who will gladly accept a car reservation from the selected price group and offer the best for your needs.
What documents are needed to rent a car?
Passport
Driver's license
TIN (for citizens of Ukraine)
What are the conditions for renting a car?
The person renting a car must have a valid driver's license, driving experience of at least 2 years, and at least 21 years of age.
For how long can I rent a car?
You can rent a car for any period. By booking a car for more days, you will receive more favorable rental conditions.
But you must notify the company in advance (at least 2 days before the end of the rental period) about the extension of the rental in a way convenient for you - by phone or via messengers.
What is the fuel policy and possible surcharges?
Cars rented from NarsCars are issued with a full tank of fuel, and the rented car must be returned with the same level of fuel.
It is possible to return the car with less fuel in the tank than when the car was picked up, but this implies the need to pay for the difference in the amount of fuel.
You can also purchase the "Full Tank" service in advance and return the car with any fuel level.
What types of insurance are offered and are they mandatory?
Insurance is included in the price. All cars are insured according to the legislation of Ukraine.
Your maximum liability in case of damage to the car or an accident is the amount of the deposit. For this, all terms of the agreement must be met.
You can rent cars with the "Full Protection" service (without deposit) and reduce your risks. Purchasing the "Full Protection" service is not mandatory.
Is it possible to rent a car without a deposit?
Yes, by using the “Full Protection“ service. You will be able to reduce your financial risks and not be responsible for damage to the car (provided that all terms of the contract are met).
More details about the "Full Protection" service.
Do I need to make a deposit and how is it returned?
Along with the rental payment, the client is required to make a deposit (security deposit) for the car. It must be paid using a bank card. Please note that the money is not withdrawn from the card, but only blocked. Upon expiration of the rental period and in the absence of violations of the agreement, the client receives the entire security deposit back.
The amount of the security deposit depends on the class of the car.
We recommend renting with Full Protection (no security deposit).
Read how to rent a car without a security deposit in the "Full Protection" section.
Is it possible to travel outside the region or country?
Clients of our company have the right to freely use rented cars throughout Ukraine, except for Donetsk, Luhansk, Zaporizhia, Sumy, Kherson regions and the Autonomous Republic of Crimea.
Travel abroad is possible, only to EU countries. To clarify the conditions for traveling abroad, contact us in any convenient way.
How much does it cost to register an additional driver?
NarsCars allows renting a car with an additional driver/drivers. To do this, you must pay for the “Additional Driver” service for each additional driver you plan to register.
Currently, the price of the service is $6 per day (but not more than $30 per rental).
Is roadside assistance included and how can I call it?
Yes, our managers are always ready to help with problems that have arisen with the car! There is no additional charge for this.
To contact us, you must call the company's phone number +38097 120 7318 or write to any messenger listed in the company's contacts.
What happens if I return the car late?
NarsCars allows its customers to be slightly late for good reasons.
However, for a delay of more than 2 hours, a fee of an additional day of rental and additional services will be charged.
Car rental in Kyiv is a popular service among both tourists and locals. NarsCars is a stable service with a well-deserved reputation and impressive experience, has been working in the Ukrainian car rental market for more than ten years, offering a professional approach to cooperation.
One of the best places for outdoor recreation in Kyiv, where you can breathe fresh air and escape from the hustle and bustle of a large metropolis in the shade of ancient trees and on picturesque alleys, is rightfully considered to be the Feofaniya Park.
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Car rental in Kyiv is a profitable solution for a dynamic city
Personal transport is associated with freedom. However, the rationality of owning your own car is questionable. The considerable costs of purchase, maintenance, insurance, and parking place a heavy burden on the budget. Car rental is becoming a convenient and practical alternative.
Why you should choose to rent a car in Kyiv: advantages and opportunities
A rented car offers maximum comfort without unnecessary obligations. The renter can cancel the service or change the model at any time. Advantages of car rental in Kyiv:
- Flexibility. Choose a vehicle for any period of time — a few hours or weeks. The NarsCars rental service offers a fleet of vehicles — hundreds of models.
- Unlimited mobility. Travel around the city or beyond in a car that best suits your needs. Family trips, business meetings, tourist routes — there is a best option for every task.
- Cost savings compared to a personal car or taxi. Buying a car requires an investment. Seasonal tyre changes, insurance, and technical inspections add to the expense. Car rental in Kyiv is cheaper than a taxi for active daily trips.
Using a rental car gives you freedom of choice — model, route, frequency, and distance of travel.
How to choose the right car to rent in Kyiv: a guide to car classes
To make car rental in Kyiv a successful project, determine your goals and budget. These parameters affect the class of vehicle.
Economy class for city trips and daily errands
Economy class cars are ideal for everyday tasks — work, meetings, shopping, short trips around the city. Among the advantages are low rental prices, reduced fuel consumption, compact size and manoeuvrability. It is easy for the renter to find a parking space. Simple handling is an important advantage for novice drivers. Popular models include the Skoda Fabia, Volkswagen Polo Sedan and Renault Logan. Despite their modest dimensions, they offer a high level of comfort.
Business class and premium cars for special occasions
Business class and premium segment models are the best option for special events, business meetings with partners, and occasions when it is important to emphasise status. Such cars are often rented for wedding ceremonies, anniversaries, and important celebrations, as well as airport transfers for VIPs. Prominent representatives of this class include the Toyota Camry, Volkswagen Passat, Mercedes E-class.
Crossovers and SUVs for trips outside the city
If you are planning a long trip, car rental in Kyiv will help you cover tourist routes without any problems or complications. Trips to the mountains or countryside, cruises or trips abroad require special vehicles adapted for difficult tasks. SUVs and crossovers have improved cross-country ability and can cope with obstacles such as rough terrain, steep ascents and descents. Spaciousness and comfort are essential characteristics when it comes to the best models in their class. For family trips, active recreation, and extreme entertainment, choose the Toyota RAV 4 Hybrid, Hyundai Tucson, MG HS, which will help you out in difficult road situations.
Getting ready to rent: a complete checklist for drivers
To ensure that the rental agreement process goes quickly and smoothly, you need to understand the rules and conditions in advance. Before booking a car, prepare yourself:
- determine the purpose of the rental — business trips, airport transfers, meetings, travel, special occasions, or daily trips around the city;
- calculate your budget — the cost of daily rental, deposit, additional options (insurance, navigation system, child seat), operating costs (fuel, parking fees);
- choose the class of car — economy for the city, business for official events, SUV for country trips;
- check the rental conditions — 24-hour support, insurance (OSAGO, CASCO, deductible), mileage and travel restrictions, return rules.
You need to prepare a package of documents in advance so as not to waste time and quickly resolve the issue with the rental company.
What to bring with you: a list of required documents for Ukrainian citizens
To rent a car, Ukrainian citizens need to provide their passport and driving licence. A bank card will be required for the deposit. An identification code is required to sign the contract. If you plan to travel abroad, you should obtain an international driving licence in advance.
Driver requirements: age, experience and how they affect your choice of car
NarsCars has minimum requirements for drivers. Driving experience — at least two years. The minimum age for renters is 21. Both requirements increase if you want to rent a premium car — Kyiv is known for its difficult routes due to heavy traffic, speed limits, and frequent traffic jams. By increasing the minimum age and driving experience requirements, the rental company minimises the risk of damage to expensive vehicles.
Special conditions for foreigners and legal entities
To rent a car, a foreign citizen must provide a passport and driving licence. To sign a rental agreement, legal entities must prepare additional documents:
- certificate of state registration or extract from the Unified State Register of Legal Entities and Individual Entrepreneurs;
- power of attorney for the representative who will sign the rental agreement;
- passport and driving licence of the employee who will be driving the vehicle.
The official status of the documents is confirmed by the seal of the legal entity. The deposit and payment under the agreement can be made by bank transfer. Corporate clients are eligible for additional discounts for long-term rentals.
Insurance and safety: what you need to know about renting a car in Kyiv
Every car is subject to insurance to protect the renter from financial loss. The main types of insurance coverage are:
- OSAGO — basic civil liability insurance;
- CASCO — covers damage to the car in the event of an accident, theft or damage;
- Theft insurance — an additional security measure.
Before signing the contract, check with the rental company manager about the type of insurance included in the rental price and the availability of a deductible. It is better to find out in advance what to do in the event of an insured event.
What is a deductible and how does it work: explained in simple terms
A deductible (or excess) is the amount that the driver pays themselves in the event of an accident, regardless of whether they have insurance. The practice of renting cars in Kyiv with a deductible is due to the following advantages:
- lower rental costs and increased customer interest;
- protection of the rental company from financial losses in the event of minor damage to the vehicle;
- motivation for the renter to be more careful on the road.
The advantages for the renter include a reduction in the rental cost, deposit amount, and insurance payments. The driver plans ahead and controls expenses in the event of an accident.
What to do in the event of an accident or damage
If you are involved in a traffic accident, stop and turn on your hazard lights. Do not leave the scene of the accident. Report the incident to the rental company manager and the police. Record the location of the accident and the damage — take photos and videos. If possible, write down the contact details of any witnesses. Obtain a traffic accident report for the insurance company.
Additional insurance options to reduce risks
Additional insurance is available at the customer's request. Extended insurance packages reduce the deductible, protect against theft, and provide financial support in case of trouble on the road — flat tyres, dead batteries, serious breakdowns. Additional insurance reduces costs in unforeseen situations.
Car rental budget in Kyiv: what the price consists of and how to optimise costs
Price breakdown: from car class to rental duration and season
The daily rental rate is the basic component. The price includes insurance (OSAGO, CASCO) and a deposit, which is temporarily blocked and returned to the driver after the rental period ends. The higher the class of the car, the more expensive the rental. Additional options increase the cost — child seat, GPS navigator and video recorder, Wi-Fi. The total amount is reduced when concluding a long-term contract. In summer and on public holidays, the demand for transport is higher — the price rises.
Savings for the smart: long-term rental, promotions, and loyalty programmes
To minimise costs, choose an economical model that consumes less fuel. Other rules for saving money:
- book online in advance and get discounts;
- return the car on time to avoid penalties;
- sign a contract in autumn and winter to get favourable price offers.
The cost of long-term rental is 20–30% lower than daily rental. Take advantage of promotions to reduce costs. Loyalty programmes offer customers cumulative discounts, additional bonuses, and free services.
Car rental prices in Ukraine
| Car brand and model | Car rental price |
|---|---|
| Volkswagen T-Roc | from $40 / per day |
| Hyundai Tucson | from $48 / per day |
| MG ZS | from $32 / per day |
| Toyota RAV 4 Hybrid | from $56 / per day |
| Toyota RAV 4 | from $48 / per day |
| Mitsubishi Outlander 4х4 | from $56 / per day |
The NarsCars rental service provides additional services:
- rental of a child seat, Wi-Fi router, GPS navigator, video recorder, and other gadgets;
- car rental with a driver – provided on individual terms for an agreed period, accompanied by a qualified driver with sufficient experience;
- cars for corporate clients – preferential rates for long-term rentals and the possibility of vehicle procurement according to the client’s needs;
- hourly car rental – fast processing with flexible conditions.
Transparency in calculations: what to look for in the contract to avoid overpaying
Before signing the contract, pay attention to the clauses on the deposit amount and return conditions, mileage restrictions, and speeding fines.
Common mistakes when renting a car in Kyiv and how to avoid them
Even experienced drivers make mistakes that lead to additional costs. To rent a car in Kyiv and be satisfied with the deal, it is best to avoid unpleasant consequences.
Careless inspection of the car before receiving it
A thorough inspection of the vehicle before picking it up allows you to detect scratches and other defects on the body in a timely manner. You need to immediately record the slightest damage to avoid overpaying when returning the car. Inspect the car in daylight, take photos and videos from all sides. Check the interior, boot, first aid kit, and spare tyre.
Neglecting the terms of the contract and insurance
Comply with the rental terms and conditions set out in the contract. Violation of the rental terms and conditions will result in penalties. Clarify immediately what risks are covered by the insurance. Ask about the availability and amount of the deductible. If in doubt, choose extended insurance packages.
Incorrect choice of car for your needs
If the renter chooses a car that is too small for a family or an expensive SUV for city driving, the costs will increase. Determine the routes and purposes of using the rental car in advance. Consider the number of passengers and the amount of luggage.
Step-by-step instructions: how to rent a car from NarsCars quickly and conveniently
NarsCars offers car rental in Kyiv. For about 10 years, the company has been helping residents and visitors to the city feel comfortable on all types of roads.
Online booking and document preparation
Choose a car based on your needs and book online to pay less for the rental. Gather the necessary documents and come to the company's office to sign the contract and pick up the car.
Receiving the car and signing the contract
Check with the manager the terms of rental and return, the amount of the deposit and the payment procedure. Check the condition of the vehicle at the time of transfer. Read the contract carefully before signing. Receive the keys and documents — technical passport, insurance and support service contacts.
Returning the car and refunding the deposit
Return the car on time and receive your full deposit back. Inspect the car together with the rental company manager to avoid any disputes. Sign the return form.
Car rental in Kyiv — your key to mobility and comfort
A rental car is an opportunity to stay mobile in a world where time is a criterion for success. Waiting for a taxi or tedious trips on public transport slow down your achievements. Choose the best present and future for yourself with NarsCars.
