Car rental in Kharkiv: questions and answers
Can I drive the car abroad?
Yes, to EU countries and Moldova with the Travel Abroad service, and only with the car returned to Ukraine. Please agree the trip with a manager when booking.
Can I pick up the car at the railway station?
Yes, you can pick up and return the car at the railway station in Kharkiv or order paid delivery to your address.
Ukrainian airports are currently closed to flights: visitors from abroad usually fly to Poland and continue by train. Give us your train number when booking and the car will be waiting at the station.
What is a chauffeur-driven car hire?
This is a service for businesses in Kharkiv, enabling you to hire a car of the required class (from mid-range to premium) with a professional driver for business meetings, transfers and city trips. The cost is calculated at a fixed hourly rate, which already includes waiting time between stops at no extra charge. If required, a dedicated driver can be assigned to your company to fully address your corporate transport needs.
I want to rent a car for a legal entity in Kharkiv
Yes, we sign the contract with your company: payment by invoice with VAT, and non-profits and non-VAT-registered organisations get an invoice without VAT. The contract can be in Ukrainian or English, and closing documents are sent electronically.
Leave a request on the Car rental for business page or call +38 067 120 7318.
What should I do if I collide with another road user or the rental car is damaged?
In case of an accident, call the police (112) and notify the insurance company and NarsCars before any repairs. If the incident is not recorded by the police, liability is determined by the rental agreement.
I want to pay for a car rental service in Kharkiv, how can I do it?
You can pay by Visa/Mastercard, Apple Pay or Google Pay, or by invoice: with VAT for companies, without VAT for non-profits and non-VAT-registered organisations. Our staff who hand over cars carry card terminals.
Prices are in euros; payment is in hryvnias at the commercial exchange rate. Cash is not accepted.
What is Full Protection?
Full Protection is a package that removes the need for a deposit of €400 or more: only €100 is blocked on your card (€1,000 for premium cars). War-risk protection is included too.
It costs from €25 per day, and the longer the rental, the cheaper each day. Without Full Protection, in case of an accident the deposit is withheld under the rental contract. About 80% of our customers choose it.
What are the conditions of insurance in Kharkiv
All cars are insured: comprehensive (KASKO) and third-party liability insurance are included in the rental price. Without Full Protection, your maximum liability for damage or an accident is the deposit amount (from €400), provided the contract terms are met.
With Full Protection (from €25 per day) there is no deposit — only €100 is blocked (€1,000 for premium cars), and war-risk protection is included.
With what fuel will I receive the rented car?
We hand over the car with a full tank — please return it full as well.
What are the daily mileage limits for car rentals?
The limit is 300 km per day, counted in total over the whole rental, but no more than 4,500 km per month. Kilometres over the limit are charged at the company rates.
Don’t want to count kilometres? Add Unlimited Mileage: €25 per day, capped at €125 for the whole rental.
What do you need to rent in Kharkiv?
The driver must be 21+ with at least 2 years of driving experience. You need a passport or ID card, a driving licence, a bank card and a tax number (for Ukrainian citizens). Foreigners need a passport and a driving licence with the name in Latin script.
The contract can be signed on your smartphone via Diia. Under 21 or less than 2 years of experience? We can still rent you a car, with a double deposit.
How much deposit do I need to rent a car in Kharkiv?
The deposit depends on the car class and starts from 400 €. It is blocked on your card and released after the car is returned.
With the Full Protection package there is no deposit — only a 100 € security hold is blocked (1 000 € for premium cars).
Cost of car rental service in Kharkiv?
The price of each car is shown in the catalogue. The longer the rental, the lower the daily rate, and online booking is 10% cheaper.
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We will answer all questions
Kharkiv International Airport is temporarily closed to flights, but you can rent a car in Kharkiv every day. Pick up your car at the NarsCars office at 179B Heroiv Kharkova Avenue (Megapolis business centre), or we deliver it to Kharkiv South Railway Station or any address in the city. Prices start at €25 per day.
Is Kharkiv Airport open?
No. The airport has been closed to passenger flights since February 2022. People now travel to Kharkiv by train — from Kyiv, Lviv and other cities to Kharkiv South Railway Station (Kharkiv-Pasazhyrskyi). Add your train number when booking and the car will be waiting at the station.
Where can I get the car in Kharkiv?
- NarsCars office: 179B Heroiv Kharkova Avenue, Megapolis business centre, pick-up and return daily from 9:00 to 18:00.
- Kharkiv South Railway Station — delivery to your train, fee €45.
- Any address in Kharkiv — delivery fee €45.
Pick-up and return between 18:00 and 9:00 is available by arrangement for €45. Call centre: daily from 9:00 to 19:00, +38 067 120 7318.
Where can I drive a rental car from Kharkiv?
Within Kharkiv and Ukrainian-controlled territory. Under the rental agreement you may not enter combat zones, temporarily occupied territories or come within 50 km of them. If your route passes close to such areas, please check it with a manager before the trip.
What does Full Protection cover in Kharkiv?
Full Protection includes cover for war risks: missile strikes, debris and drone attacks. No car deposit is required — only a refundable €100 guarantee deposit is blocked (€1,000 for premium cars), which covers traffic fines and other charges under the rental agreement. Without protection, the deposit starts at €400 depending on the car class.
How much does it cost?
An MG ZS or Suzuki Vitara costs €37 per day for 1–3 days and €25 per day from 26 days. All-wheel-drive SUVs: Mitsubishi ASX 4x4 from €37, Skoda Kodiaq or Toyota RAV4 Hybrid from €53 per day. Toyota Hilux and Ford Ranger pickups from €57. Book online to get 10% off.
What do I need to rent a car?
- Minimum age 21 and at least 2 years of driving experience.
- Foreign visitors: passport plus an International Driving Permit or a national driving licence in Latin letters; Ukrainian citizens: passport, driving licence and tax ID (IPN).
- Mileage: 300 km per day over the whole rental, up to 4,500 km per month; the Unlimited Mileage service is available.
All terms and the Kharkiv fleet — on the “Car rental in Kharkiv” page.
Car rental prices in Kharkiv
| Car brand and model | Car rental price |
|---|---|
| Suzuki S-Cross | from 36 € / per day |
| Volkswagen T-Roc | from 41 € / per day |
| Ford Kuga | from 45 € / per day |
| MG ZS | from 25 € / per day |
| Suzuki Vitara | from 25 € / per day |
| Hyundai Tucson | from 45 € / per day |
Найкращий сервіс! Найкращі авто! Я в захваті!
Условия аренды на словах одни, а по факту выдают технически неисправный автомобиль. Машина была в плохом состоянии, колёса и ходовая — под вопросом. В процессе эксплуатации возникли опасные ситуации, вплоть до риска аварии. Это прямая угроза жизни и здоровью. Арендаторы не несут ответственности, на замечания реагируют формально. Складывается ощущение, что им важно только взять деньги, а безопасность клиента их не интересует. Пишу этот отзыв, чтобы предупредить других — будьте очень осторожны. Bullet фирма
Обслуговування, всі питання вирішують швидко
Найкращий сервіс
Дякую, дуже швидко і оперативно відгукнулися. Все сподобалося.
Все було добре. Швидко передали авто, та швидко прийняли. Зауважень до компанії не маю! Приємний менеджер. Все на вищому рівні!
Хорошая компания, отличные автомобили, спасибо Николаю
Сервисом доволен остался. С удовольствием воспользуюсь ещё раз. Спасибо за вашу работу
Спасибо огромное, вы лучшие
