Yaroslav Dunaev

A manager who builds bridges between customers and their ideal cars
Yaroslav Dunaev is the face of the sales department and a man for whom successful leasing begins with a sincere understanding of the customer's needs. He has seven years of professional experience in sales, the last three of which have been devoted to the dynamic world of car rental and leasing.

His expertise is not limited to knowledge of price lists. Yaroslav knows the NARS CARS fleet inside out: from the technical characteristics of economical models to the nuances of premium insurance. For him, it is important not just to sell a car, but to find the vehicle that best suits the customer's travel needs, whether it be a family holiday or a business trip.

Yaroslav has a systematic approach to service. He is a proponent of modern CRM system, which allows him to save the history of interaction with each customer, ensuring personalised and fast service for repeat customers. His goal is to minimise waiting time and paperwork so that the customer receives the keys as quickly and comfortably as possible.

A special feature of Yaroslav is his attention to the details of the contract and his ability to turn complex conditions into understandable advantages. He always clearly explains all the points of the rental agreement, ensuring transparency and trust. Clients appreciate him for his calm manner of communication, professional advice, and ability to quickly resolve any issues related to booking or picking up a car.

The sales department has not only an experienced specialist, but also a reliable team member who embodies the main principle of NARS CARS every day: reliability, professionalism and sincere care for the customer.