Even with ideal road conditions and excellent visibility, the most qualified driver can be a participant, if not the culprit, of accidents. Unfortunately, not a single motorist in Ukraine is insured against such incidents. And if everything is clear with your own car, you make your own decisions, then rented transport is a completely different matter. Therefore, even before leaving the rental point, it is worth collecting as much information as possible “ just in case ” to understand how to act correctly. Primarily:
- inspect the car carefully before leaving for the first time. Perhaps the previous tenant was not entirely tidy, and the service staff did not notice any scratches that they might ascribe to you;
- check with the manager everything that relates to insured events. Make sure that the insurance does not limit the number of drivers for a given vehicle;
- carefully study (including the smallest print) the text of the agreement, ask all your questions, clarify controversial or incomprehensible points and only then sign the papers.
ClientsNarsCars and other official companies are reliably protected from trouble by human civil liability policies.
What is important to know when renting a car
In most cases, the lessee, in addition to the daily cost of the vehicle, pays a certain amount of the deposit (the so-called deductible). It is not transferred to the company's account, but is blocked on the client's card. What is it for? The franchise has several functions
- first disciplinary. It encourages the renter to treat someone else's car as his own and to be as careful and attentive as possible. If everything went well, the accident did not happen, after about a week the funds become available for use again;
- the second compensation for damage in road accidents that occurred as a result of a gross violation of the rules of the road by the tenant;
- third compensation for damages that are not covered by the insurance (for example, smoking in the cabin, damage to the upholstery, etc.), as well as losses of the company during the downtime of the car (for example, during long-term repairs).
Some rental companies, including NarsCars, offer to reduce the client's liability to zero by purchasing the Full Insurance option.However, in this case, as with ordinary insurance, the renter is obliged to stay at the scene of the accident and immediately notify the company about it. In case of violation of this rule, full financial responsibility falls on the shoulders of the client.
As an additional service, our car rental in Kiev offers such a useful option as renting a navigator, a useful device that will help you find the best route.
Procedure in the event of an accident
Unfortunately, there is no one hundred percent protection against road accidents, and even a professional driver can get into an accident, albeit through no fault of his own. But even at this moment, you are more protected than vehicle owners. It is enough to follow a few rules, which are very simple and are reflected in the contract:
- stop the car, turn on the alarm;
- leave the cabin and evacuate passengers (if any);
- put an emergency stop sign on the road;
- try to help the injured (if necessary), call an ambulance ;
- inform the landlord – a phone manager will advise you on the correct design and tell you what documents will be needed;
- do not touch anything related to the accident;
- write down the phone numbers and names of the witnesses (if any);
- record all data about the second car;
- do not fall for the persuasion of another participant to solve the problem on your own, explain why you need official documents;
- inform the patrol service that your car is rented;
After arriving at the scene, police officers draw up a protocol and diagram of the incident. Carefully check the correct fit of the parts and make sure there are no actual errors. It is advisable to photograph the protocol itself with a diagram of the incident. Remember, if the accident occurred due to the fault of another participant in the movement and this is reflected in the documents, you are not threatened with material losses. Now the rental service will turn to insurers for damages.
Who usually compensates for the damage
In the vast majority of cases, damage to a car as a result of an accident is covered by insurance and deductions from the deductible. However, there are options in which the tenant bears full financial responsibility, for example:
- the vehicle was transferred to a third party who was not specified in the contract and it was under his control that it got into an accident;
- failed to identify the culprit of the accident;
- the renter got into a traffic accident while under the influence of drugs, alcohol or medication, which are prohibited to take while driving;
- the rented car was stolen with documents and keys and had an accident;
- the tenant grossly violated traffic rules.
Usually, if you were not the cause of the accident, the insurance company of the person responsible for the accident takes on any moral or material damage. For those who feel insecure while driving or plan to have a good rest there is such a service as rent a car with a driver in Kiev.
However, there are times when the tenant is responsible for what happened, not even being his culprit:
- absence of the defendant who caused the damage – this includes theft of the car, components, minor damage;
- there are no documents from official authorities.
The smallest nuances of the behavior of the lessee and the lessor are described in maximum detail in the contract. A clear understanding of its content, their rights and the procedure for action will help not only to keep calm in a stressful situation, but also to minimize material losses.
